Inquiries

When you submit the inquiry form, please be sure to read the Privacy Policy. If you agree to the conditions, please fill in the necessary information in the form below and click the button for the Entry Confirmation Screen.

MandatoryInquiry items	The license business Joint development or joint research The regenerative medicine support business Recruitment Others
MandatoryName
Not mandatoryName of your company (organization)
Not mandatoryAddress	Postal code (one-byte numbers without hyphens) Prefecture name City, ward, town, and village / block number(one-byte alphanumeric characters) Name of the apartment / building(one-byte alphanumeric characters)
MandatoryE-mail address	Please check again just in case.
Not mandatoryTelephone number
MandatoryInquiry information

I agree with the provisions of the Privacy Policy.
*If you do not agree, you are not permitted to send the form.

【Privacy Policy】

We have adopted “Truth Will Set You Free” as our management philosophy. We aim to become a corporation that can gain the trust and understanding of society by ensuring the safe and effective pharmaceutical formation of stem cells for patients, the operation of highly managed stem cell processing facilities for patients, and cultured cell systems that are optimized and verified for patients through the development of the culture of adipose-derived mesenchymal stem cells and culture systems.
As a corporation engaging in business related to regenerative medicine, we recognize that the protection of personal information is an important management priority that relates to corporate social responsibility. For that reason, we hereby declare that we have established a personal information protection management system to realize our privacy policy and make all-out efforts for the continuous improvement of the system on a company-wide basis, recognizing at all times environmental changes, including management circumstances.

We obtain, use, and provide personal information within the scope necessary for fair business conduct by the Company, as well as the recruitment of employees and personnel management, and we take action to prevent personal information handling beyond the necessary scope to achieve a specified utilization purpose.
We comply with laws and regulations, guidelines prescribed by the government, and other norms related to the protection of personal information.
For the risk of leakage, loss, damage, and so forth with respect to personal information, we inject management resources consistent with actual business situations to prevent the risk by implementing reasonable security measures and thereby continuously improve our personal information security system. In the event of the occurrence of such an incident, we will promptly implement corrective measures.
For any complaint and consultation related to personal information handling, we respond appropriately in an expeditious and faithful manner.
We continuously work to improve the personal information protection management system by reviewing it in a timely and proper manner taking into account changes in circumstances surrounding the Company.

Established on April 1, 2006
Revised on September 30, 2019
BioMimetics Sympathies Inc.
Naoki Urushihata, CEO and President

■About the handling of personal information

１．Name of the Business Operator	BioMimetics Sympathies Inc.
２．Name and Title of the Administrator (or representative) Department and the contact address	Name of the administrator: Manager in charge of the administration of personal information protection Department: Administrative Headquarters of BioMimetics Sympathies Inc. Phone number: 03 (5500) 6330
３．Utilization Purposes of Personal Information	The utilization purposes of personal information obtained or held by the Company are as follows. When we notify or disclose to the public the utilization purposes of personal information separately, such utilization purposes shall apply. （１）Personal information on customers We obtain, use, and provide personal information within the scope necessary for fair business conduct by the Company, as well as the recruitment of employees and personnel management, and we take action to prevent personal information handling beyond the necessary scope to achieve the specified utilization purpose. We comply with laws and regulations, guidelines prescribed by the government, and other norms related to the protection of personal information. For the risk of leakage, loss, damage, and so forth with respect to personal information, we introduce management resources consistent with actual business situations to prevent the risk by implementing reasonable security measures and thereby continuously improve our personal information security system. In the event of the occurrence of such an incident, we will promptly implement corrective measures. For any complaint and consultation related to personal information handling, we respond appropriately in an expeditious and faithful manner. We continuously work to improve the personal information protection management system by reviewing it in a timely and proper manner taking into account changes in circumstances surrounding the Company. （２）Personal information on clients To have business negotiations, meetings, and communication for business purposes, and to perform order placement/acceptance services and invoicing/payment services To conduct proper and smooth business transactions （３）Personal information entrusted by clients To carry out proper and smooth entrusted services （４）Personal information on shareholders To operate and keep records of general shareholders’ meetings To exercise rights and perform obligations pursuant to the Companies Act and other laws and regulations To prepare a shareholder register and for other administrative matters related to shareholders. To implement various measures and policies related to shareholders （５）Personal information on applicants for employment To select applicants for employment To have communication related to the selection of applicants for employment To conduct employment procedures To have communication related to employment procedures （６）Personal information on the officers and employees of the Company and their family members To make contact for business purposes or in the event of an emergency To calculate salaries, etc. and make payment thereof For purposes of recruitment, evaluation, transfer, attendance management, education and training, medical examination, crime prevention, disaster prevention, and labor management To carry out formalities for social insurance and tax payment and other formalities required by laws and regulations To provide and operate welfare programs To implement the appropriate business operations of the Company （７）Personal information on exhibitions, lectures, seminars, events, campaigns, and so forth To conduct paperwork, such as checking applications and attendance To provide information on the next events, requested materials, and so forth To respond to various inquiries To conduct questionnaire survey To dispatch reports on the results of events and letters of thanks and so forth to persons who participated in and cooperated in the events
４．Provision of Personal Information to Third Parties	We do not provide the personal information of customers to third parties, except in the following cases: Cases where we obtain the principal’s consent; Cases based on laws and regulations Cases where there is a need to protect a human life, body, or property and when it is difficult to obtain the principal’s consent Cases where there is a special need to enhance public hygiene or promote fostering healthy children and when it is difficult to obtain the principal’s consent Cases where there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by laws and regulations, and when there is a possibility that obtaining the principal’s consent would interfere with the performance of the said affairs
５．Subcontracting the Handling of Personal Information	In the course of the business operations of the Company, we subcontract some of our business activities to external parties in order to provide better services for our customers. We may entrust personal information to subcontractors. In such case, we select a subcontractor that has been recognized to properly handle personal information and have such subcontractor carry out appropriate management by stipulating in the contract the necessary matters to prevent the leakage of our customers’ personal information by means of appropriate management and maintenance of confidentiality of personal information.
６．Requests for Disclosure of Personal Information	Customers can contact our Inquiry Desk for requests concerning the disclosure of their own personal information (notification of a utilization purpose; disclosure, correction, addition, or deletion of the content; suspension of use or erasure; or suspension of the provision to third parties). In that process, we will confirm the identity of the customer and respond to the request within a reasonable time frame. For requesting disclosure or other requests, please contact the Inquiry Desk stated below.
７．Voluntary Provision of Personal Information	Whether or not to provide personal information to the Company will be determined at the discretion of the customer. However, if necessary information is not provided, we may not be able to provide our services in an appropriate state.
８．Cases Where Personal Information is Obtained in a Way Not Easily Verifiable by a Principal	Cookies are used for customers to view our website more conveniently when they visit the relevant website once again and will not infringe customer privacy and will never have an adverse impact on the customers’ computers. In addition, in all areas of the website where personal information is input, we make use of the data encryption system of SSL (Secure Sockets Layer). Furthermore, we adopt measures to protect information within the website, such as building firewalls. However, please note in advance that because of the nature of Internet communications, we are unable to guarantee complete security.
【Inquiry Desk】	For inquiries about the personal information of customers, please contact the following desk. 2-4-32 Aomi, Koto-ku, Tokyo 135-0064, Japan Personal Information Inquiry Desk of Administrative Headquarters, BioMimetics Sympathies Inc. Tel: 03-5500-6330 (Reception: 9:00 – 18:00) Inquiries on and during the following days/periods will be handled from the following business day:Saturdays, Sundays, public holidays, summer holidays, year-end and New Year holidays, and the Golden Week period.

■About the handling of personal information

With respect to personal information subject to disclosure held by the Company, the principal or his/her representative shall request notification of the utilization purpose; the disclosure, correction, addition, or deletion of the content; suspension of use; erasure; and suspension of the provision to third parties (hereinafter referred to as “Request for Disclosure, etc.”) by the request form prescribed by the Company through the following procedures.

１．Where to Submit the Request for Disclosure, etc.	Please send the request form prescribed by the Company by postal mail together with the necessary document and fees to the address below. 2-4-32 Aomi, Koto-ku, Tokyo 135-0064 Japan Personal Information Inquiry Desk of Administrative Headquarters, BioMimetics Sympathies Inc. Contact: Tel 03-5500-6330
２．Documents to be Submitted When Making a Request for Disclosure, etc.	When making a Request for Disclosure, etc., please fill in the request form with all necessary information and send us by postal mail. As for the request form, please contact as in No. 1 above.
３．When a Request for Disclosure, etc. is Made by a Representative	If the Request for Disclosure, etc. is made by a representative, in addition to form under 2, include any copy of documents that certify the fact of acting as a representative under 3.(1) below, and any copy of documents that certify the representative under 3.(2). （１）Document that certifies that a principal is a representative ＜Cases of a representative delegated by the principal with respect to the request for disclosure, etc.＞ ①Power of attorney of the principal (original) ＜Cases where a representative is a legal representative of a minor＞ ①Power of attorney of the principal (original) ②Residence certificate (with relationship to the principal) ③Any other official document that verifies the authority of statutory representation ＜Cases where a representative is the legal representative of an adult ward＞ ①Certificate of registered matters regarding the guardianship registration, etc. ②Any other official document that verifies the authority of statutory representation （２）Documents that certify the representative ①Driver’s license ②Passport ③Health insurance card ④Residence certificate ⑤Basic residence register card *In addition, the registered domicile information should be only up to the prefecture level, and any further information should be blacked-out or otherwise rendered illegible.
４．Handling Fees for a Request for Disclosure, etc.	We will not charge any fees.
５．Method of Response to a Request for Disclosure, etc.	In principle, the Company will answer the principal’s request in writing (by mailing a sealed letter) to the principal’s address stated in the request form. ◇Personal information obtained in relation to a Request for Disclosure, etc. will be handled only within the scope necessary to respond to the Request for Disclosure, etc. ◇In the following cases, we may not able to respond to a Request for Disclosure, etc. In this case we will inform the principal to that effect and reason therefor: ①If the identification of the principal or representative cannot be verified; ②If the prescribed application documents are incomplete; ③If information requested to be disclosed does not fall under the personal information subject to disclosure; ④If disclosing would harm the life, body, property, or other or other rights and interests of the principal or a third party; ⑤If disclosing would seriously interfere with the proper conduct of business of the Company; or ⑥If disclosing may violate laws and regulations. Personal information subject to disclosure means personal information constituting a collective body of information systematically organized for which the Company has the authority to respond to the request from the principal to disclose, correct, add, or delete the contents of, suspend the use of, or erase, and suspend provision to third parties. However, any personal information that falls under any of the following items a) to d) shall not be treated as personal information subject to disclosure: a) Personal information that would harm the life, body, or property of the principal or a third party if its presence or absence is made known b) Personal information that would facilitate or induce illegal or unjust acts if its presence or absence is made known c) Personal information that would harm national security, cause damage to the relationship of mutual trust with another country or an international organization, or cause a disadvantage in negotiations with another country or an international organization if its presence or absence is made known d) Personal information that would hinder the prevention, crackdowns, or investigations of crimes, or maintenance of other public safety and order if its presence or absence is made known